I recently had the opportunity to work with The Law Office of Derrick J. Hensley, PLLC and Associates. First of all, the customer service provided was exceptional from beginning to end! Responding promptly to any inquiries I may had. They always had the big picture in mind and tried to approach my case in a strategically manner (always had the big picture in mind). The firm kept my files very organised and quickly fixed any minor errors I could spot as well as very knowledgable about the legal issues in the case. They were (ALL) courteous, respectful and very responsive! and were able work effectively and efficiently under tight deadlines and across complex intersections in different areas of law, including family and immigration since this was a very difficult/complex adoption case. Every single document drafted by the firm looked very tidy and professional and they were very sensitive to potential costs issues. Their online client portal made it super easy to communicate, review items, stay organized and on top of my case status, and to make payments! (I must add that they can be very flexible when it comes to payment options which made me feel at ease most of the time??). Mr Hensley and Associates worked in unity/collaborated effectively with my other attorneys, again, given that this was a very complex adoption that extended to or was build around a very complicated immigration situation. I and my family are very happy at the generally successful outcome of the adoption! Therefore, I can only extend enough the expertise and knowledge with which this firm will treat you and your case! Exceptional!